Help centre

Help that gets you all the way to a verified copy.

Choose the right starting point: complete USB workflow, hardware selection or a resilient backup strategy.

01

Step by step

Back up Android photos to USB

From connection to verification, including an honest file-manager alternative.

Open guide →
02

Compatibility guide

Choose a USB drive and OTG adapter

Check connectors, data support, file systems, power and capacity.

Open guide →
03

Backup basics

Build a reliable photo backup strategy

Why a USB copy helps — and why one copy is still not enough.

Open guide →

FAQ

Common questions

Does FotoSafe delete originals?

No. FotoSafe copies accessible media to your selected destination and does not delete the originals.

Why is my USB drive missing?

Android must detect it first. Check the connection, a data-capable OTG adapter, power requirements and the system file manager.

Can I try FotoSafe without paying?

One successful backup run with up to 100 media files is free. Further runs require the one-time Pro purchase.

Where can I get personal help?

Start with the troubleshooting steps in the USB guide. If they do not solve it, the Support page provides the direct email contact.

Direct entries from the previous help page

Known help links still reach the relevant content

Old bookmarks retain their fragment after the redirect. These static targets therefore work without JavaScript.

Folder selection without an outdated video

The former video is replaced by maintained text steps; existing captures are not cleared as current universal device evidence.

Read the current folder steps →